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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 30,423 reviews
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient and helped with clear instructions on use of my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek Squad warranties and they pay off. Purchased a TV that stopped working and got all but 50$ back on the original purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad protection with EVER product I buy . Had a TV break down to big go store they come to me fixed no charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek Squad protection on big purchases..It may not be cheap...but when needed its great..saved me a ton over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! They're professional, knowledgeable and take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just got this but if it's anything like how they do with any other warranties it will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad more than once. They installed our TV mounted on the wall and were very professional. Answered all questions. Cleaned after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad. don't know what I would do without them! always there when I need them, kind, courteous and patient with someone who is not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a 5 year Geek Squad Protection plan on my 40 inch television if anything should go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan I bought with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I bought with my new Samsung 70 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product repair coverage. I would definitely purchase this coverage for items purchased in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty to protect my investments in a new tv. It just helps me sleep better at night knowing I’m covered in the event that something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don't have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the Greek Squad. They gave a quick fix for my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge staff had the perfect solution. Simple but beautiful. 4K TV just unplug and TVs resets on a soft boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best protection to have for your electronics!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

    I would recommend this to a friend