Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 30,423 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek squad several times over the years. They are awesome and the warranty can't be beat on TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some extra confidence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs used to last much longer. What happened?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Unnecessary evil to protect your investment against what could be planned obsolescence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Geek Squad Service that I have received from Best Buy....they are always awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service because that are very dependable . all you have to do is to call them when you need something .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. Was very knowledgeable and timely get everything done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you think you'll need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can fix your items as well as set up your ports and ethernet switches at your home if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Always a good buy. Have not had any problems with their customer service. Will definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nothing like having peace of mind if something goes wrong. I have expert assistance ready when and/or if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year standard geek squad protection was worth the purchase on a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is outstanding protection for your needs. I suggest you get extra coverage like this because it is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the protection on things it's totally worth it. We're buying a new house so we'll get our money's worth this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my previous television, the agents are really helpful and its a hassle free process

    I would recommend this to a friend