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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30448 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 30,448 reviews
  • Rated 4 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help they offer. They are always friendly and very helpful with all your needs. So if you need help don’t be afraid to let them know you are not computer savvy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a smart service. They've always fixed or replaced my products if had issues or even I just needed help navigating thru one they always were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us with our new TV having a scratch on the screen and with no problem had a new TV in our home within days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth my peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t have to use this warranty but it was worth the money to give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to protect my 55”TV. I got the tv at a great price so I thought I’d add the 5 year service plan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get on high dollar electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get on high dollar electronics. Have not used for this product but have used in the past and is simple to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    got lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily never had to use service. Cant comment on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...the geek squad is the best at what they do and knowing I have this protection is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great. timely the store personal were very helpful. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A need!! This plan will help from buying a new tv when something is wrong with it. I am glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Geek Squad is always there to help with my questions. Definitely recommend getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad but have in past years. I love them. They really take care of your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection for our TV knowing that any issues will be taken care of in a timely & professional manner due to the great service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service product for any purchased items at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Test of Greek Squad if necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet so I do not know from actual experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service thankfully, but it is always worth the peace of mind knowing it is there if/when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need to know how good it is as insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance its a must have for the money follish not to

    I would recommend this to a friend