Customer Ratings & Reviews

I have not needed this plan yet but I know from past experience that my plan will pay for itself in a single repair.

Last time I got help my geek squad was year ago with my phone. 2019 I bought a tv, team member was being helpful n friendly

I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

Its always great to have peace of mind when it comes to protection of home electronics. Geek Squad totally delivers!

The agents showed up punctual and professional. They are knowledgeable and helped me solved my TV problem.

Glad that I could get a 5 year warranty but keep in mind it’s really 4years because warranty starts with manufacture warranty

Have not had to use it yet…….. ……………………………………….

We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

what can I say ? the Geek Squad has been taking care of me for years . I appreciate all you do and I can't imagine life without you guys. Thank you

We have not had to use this product yet. We have never had problems with the Geek Squad before.

Good experience with the extra warranties on electronics, so a good value for the cost. I have used this type of warranty a month before the expire date with success.

Always nice to have warranties now days with all these new electronics, peace of mind is great !

another plan for more appliances,devices and more from the geeksquad

I bought a 2 yr protection just in case. I have had my device for almost 4 weeks and works well.

My Samsung t.v turn black. Complete . After 3 years. Brought 75 inch with Geek protection plan.

We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

Bought the protection to cover my investment! Haven’t had to use it! Hope it stays that way! Have had Samsung for years and never ANY service calls!

I had to use it so I was glad to have it. I just wasn’t happy that I had to go weeks without a computer but there was no option.

Good peice of mind from a place i trust cause they support everything they sell

So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.