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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 30,451 reviews
  • Rated 5 out of 5 stars

    A must have for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. They repair or replace with no questions asked if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and apointment for service and the technician came on time. He made a good and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an appointment to have it installed at your store . He explained how the installation would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several extened warranties for tvs from Best Buy. I had one tv stop working just a few days after the manufacturers warranty expired. Best Buy replaced it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty to you get with geek squad is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, highly recommended as it is on my 85”, can’t imagine without it of something happens to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect anything to go wrong, but its good just in case something does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best TV ever but now I have a new TV this one is much better thankyou

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad a lot, no matter where we are in the U.S. if we have a problem we can go to get it serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help very time call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it they very knowledgeable geek squad keep up the great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the extended warranty. would definitely purchase an extended warranty in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can get protection plan on almost any items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can always count on Greek Squad for great service and information about a purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection for the money. We have already used it and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a few times over the years and they have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy anything over $250 without this awesome protection plan from geek squad. Totally recommend it!!

    I would recommend this to a friend