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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 30,451 reviews
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Kids love to play with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great addition to a television purchase. Receive support and protection for your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on big purchases. Best Buy makes it easy to fix, repair, or replace my products. This gives me confidence that my TV will be covered until 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these guys have never disappointing. Always friendly and willing to help.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Excellent service very professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very professional service has always covered all my needs for all the many products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5 year warrenty for our Protection of our products in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality warranty especially for the TV i bought. 5 years is definitely worth the purchase for its price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this added to my Hisense - 70" Class H65 Series LED 4K UHD Smart TV. It wasn't all that expensive but the3 tv was cheap. It gives me the security of 5 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost major satisfying points w/geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although having geek squad protection, after my last incident with my sons Nintendo switch and the ignorant help we got at geek squad, I was very hesitant to get 5 years protection on our new product. The longer you have your geek squad protection the less it seems to protect your as your protection comes to an end. As I learned from our Nintendo switch experience our protection was not a satisfying purchase. More of a scary purchase and no trust in geek squad protection if I need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheap tv for the kids and decided to buy a protection plan for it. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan on contacting the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to install the TV on our own but plan on calling the Geek Squad with some questions we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that purchasing a product that cost a decent amount of money that at least if anything goes wrong it will be covered n I wouldn't have wasted all that money and have to buy the product again. This seemed like a no Brainer to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great thing to have as a equipment protection plan. Especially with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection. TVs can get a power surge or panel can mess up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Macbook air M1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints about my purchase. Got the macbook air just to use at home and for nothing heavy. Its been working good and hasn't failed me yet for what I use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought tV for mom love know that she only one call away from getting assistance with her set up issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it, it is reasonably priced and gives peace of mind.

    I would recommend this to a friend