Customer Ratings & Reviews

I bought a new TV that had sound issues out of the box. I called James and in minutes he had me fixed and on my way. Great service! Thanks James!

Great service that you hope to never have to use. Easy access using the internet or over the phone.

Don’t make the mistake of not adding this to your purchase. I feel relieved that I am truly covered.

I wouldnt go without geek squad. It comes in handy so msny times when i couldnt fix or figure out somethung

This protection plan provides technical support for all of our electronic products for all family member devices.

Again geek squad very good company for any electronics

Peace of mind for 5 years. No need to worry about burn in with my OLED. Happy to purchase!

Service was easy to obtain and makes me feel secure.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

Very Nice. works well and no issues highly useful!

It’s good to buy protection for your TV or whatever product that you order from Best Buy

I’ve taken advantage of Geek Squad services more times than I can remember, always a pleasant experience. Bravo!

So happy I purchased this service. The Geek Squad has been wonderful in answering questions about my TV. Easy to get in touch and very little if any waiting on the line.

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Haven't had to use it yet but no problems in the past.

A good product to purchase to protect your electronics. Geek Squad is excellent

I highly recommend this service. If there is a problem, you do not have to go back to the original manufacturer.

Worth every penny in my opinion, my q70 got some red lines and they came out to replace the whole screen.

Definitely needed for electronics these days. Priced right.

I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!