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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 737 Showing 14,721-14,740 of 30,455 reviews
  • Rated 5 out of 5 stars

    Broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. Hopefully won't need to. Used once for another product the squad member was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a chance to use Geek Squad yet but whenever I buy something from Best Buy I always get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the Geek Squad protecting, Hope I won’t need to use it, but 5 years is great value for price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would You do with out this awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have for any tv! Don't skimp out on it, especially if it's not a top tear product. Anything can happen and usually does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of thoise things I hope I never have to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruno2008

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV has been really good. Quality of the picture is nice. We like the remote. Have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for any TV you purchase. No issues with current TV but you never know in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. Have had them for years now and never a problem with any of my devices getting serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my mom haven't had the chance to use that yet but I know if I need it is there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and knowledgeable and super informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, answered all my questions and were not in a big hurry to finish the install to leave. Very helpful and were persistent in doing a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my item processed.Great customer services and availability of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended and worth the price especially anything goes wrong as that it will be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE TO USE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I HAVE A PROBLEM THE GEEK SQUAD FIXES MY ITEM. THEY EXPLAIN WHAT WAS WRONG AND WHAT THEY HAD DONE TO FIX PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the protection plan before on a different product. Really easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must to protect the value of your stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case something goes wrong with my new tv. Last one went bad less than two years after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Geek squad protection on our computers and have been very pleased with no viruses or issues since we started using the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten warrants for all of my purchases and it is totally worth it even thought its a little extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase i always make sure the Geek squad installed and add Geek Squad warranty.

    I would recommend this to a friend