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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 30,471 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad protection saved me when my tv died. They covered it and I was able to get another without any charge. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to utilize this Geek Squad coverage yet, thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having repair coverage if the device malfunctions and has a costly repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So very pleasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys Cover everything it’s amazing even after your regular product warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad protection since we have kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson vacuum is great but service at Best Buy is t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squaddid a great job to help with an issue with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to know that you have things protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have any additional protection on my TV and I know the geek squad would be there they been there for my computer I’d highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always there when you need them, great job and keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service fine .. but unable to repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they were unable to repair our iPad Air 2 .. appears it’s another Apple failure for us. Battery died and was unable to replace since it has the glass cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 year Warranties for both my Samsung 50” and 55” TV. Plus, I have access to the Greek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I suggest this to anyone. It is of great quality, reliable and advanced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I suggest this to anyone. It is of great quality, reliable and advanced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend