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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 30,472 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for every purchase. If you are experiencing any issues the geek quad will help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has saved me many times. I get protection for all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has saved me many times. I get protection for all my purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much needed add on service for my tv purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect protect protect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services for products warranty. I love Best Buy provides this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection on high end items. Just gives you more peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never did me wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t get the aftermarket insurance. But Best Buy never let me down. If something goes wrong. They come and fix it. So great hov

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered as scheduled but have had the need to call them for other service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome. They are available almost every time I need them! their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once and it paid for it self. Would recommend for a tv larger than 55in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not really necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the service since I got it and i kind of wish I hadn't. But, that's not their fault, its mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection because I bought as a gift. Older couple who knows nothing about technology.

    I would recommend this to a friend