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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 30,475 reviews
  • Rated 1 out of 5 stars

    Shipping issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any electronic appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection warranty. OEM warranties are only good for a year. This is five years of peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and hooked it up quickly. They even vacuumed and clean up the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year warranty for $30 great deal on protection for insignia 4k tv. Can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad service. They're very efficient at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great for all the things they can do with computers. They replaced a hard drive and moved my documents from a dead computer to my new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those things you hope you never need but are glad you have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a purchased several years ago. I did not take the protection. It was probably suggested. I learned my lesson! Glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product that i would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation so quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv so fast and looks great, without any mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection service. I hav bought this service with every electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KBJB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used Geek Squad on this purchase, I always purchase the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the least hassle I've had ever with a warranty service. I opted for store credit when my TV went bad, arrived 2 days latter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt there wasn't any way to beat the price for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is the best way for them to run their business. I wouldn't buy high dollar items without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good have a Friend squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have needed their help in many of products, especially living with kids.. you cant rely on electronics but GEEK SQUAD IS ALWAYS RELIABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with every purchase. I’ve used it too many times in the past not to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this tv. I have no problem with the sound like others have and I'm 65. I love being able to watch Amazon Prime on the tv and how easy it was to hook up to my WiFi etc. Picture is great and you can't beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankyou soo much❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties i buy all my electronics here for the great exceptional warranty coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Worth protecting your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased a protection plan for an item it has eventually paid off

    I would recommend this to a friend