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Customer reviews

Rating 4.7 out of 5 stars with 30523 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 845 Showing 16,881-16,900 of 30,523 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support staff, answered all my questions. Always will recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very prompt when they come out and do things for you ,I love the geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We purchased and hoped we never needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bumped a button on a remote and couldn't seem to figure out what we did. With one call and about 5 min it was up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good plan and the price was on point. It's always nice to have extra coverage and Geek Squad to "have your back" when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any type of product protection is great to have. So many people opt out, but it is worth the security of knowing that your purchases have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad it great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped us out. We are totally happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy to purchase protection plans for products. It's comforting to know I have assistance if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped us out. We are totally happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a few days but removed the damaged TV nd brought the new TV into the home with care.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Worth the price and are very accommodating and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the main TV that gets the most use. Never know with the newer tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the main TV that gets the most use. Never know with the newer tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowlegable, friendly, talk with you in "english" so you fully understand the issue or gain information or instruction needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awedomr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must here in Florida and Best Buy makes it affordable and along with their excellent customer service it is a win win for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it,we have the extended warranty through bestbuy they offer the best warranty s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not purchase a flagship tv w/o an extended warranty (safety net)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For an emergency the geeks are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad, extended warranty because of what it covers and the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always add this plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this plan, you never know when you are going to need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year coverage is a great buy for the price to keep you not having to worry about repairs

    I would recommend this to a friend