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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30551 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 874 Showing 17,461-17,480 of 30,551 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something could go wrong, even on a quality piece of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny I have a 70in tv they came to my home to fix it because it was so big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have peace of mind with the extended warranty. It’s worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont' Know but Happy to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but have friends that have and speak highly of the service. Hopefully I will never know lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for all of your investments. Nothing like having peace of mind for whatever life throws at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost and it’s a lifesaver on all your tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. No hassle return and replacement. It is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, glad I purchased it makes viewing much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 had crashed on me 21 days after I bought the thing and my geek squad protection plan covered me completely to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection is nice to have just incase there are any issues. A piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am warranty person. You could never go wrong on protecting your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about to get my tv checked with this plan. Hopefully my tv can be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was able to talk with an agent that was very helpful in resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EFECTIVO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precio súper bajo y las ventajas de tene protegido mis aparatos valen la Pena

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geeks but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the quality of Of people's knowledge I buy for all my TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection on Earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extended warranty on my TV. Getting it was a lot cheaper than paying a technician to come out just to look at my last TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I haven’t used the warranty yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the extended warranty yet, but I have in the past it always seems to come in handy

    I would recommend this to a friend