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Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 30,552 reviews
  • Rated 5 out of 5 stars

    Haven’t used the squad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet but hope when/if I do the process is smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my TV. The agents took care from beginning to end. No issues! Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me a feeling of security protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs the feeling of security knowing their product is protected for this length of time by knowledgeable people!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties from factory only goes so long, extra protection needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever purchased a protection plan for the purchase of a television. This allows me to sleep at night

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed about Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was disappointing to learn installation is no lnger part of Geek Swuad. This was intended to be a tabletop television so it did not matter for this purchase. However, I need a few wall mounted also and this new policy means I will be looking at price maybe re than service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Highly reccommend. Please give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use this plan yet, but the ones I have used were worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Geek Squad service, they are always helpful and courteous. I've used them many times, and they never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case the tv we purchased goes wrong, bestbuy helped us insure the purchase for 2 years. Great service and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan on my tv. This plan is the best for the price I paid on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I had a tv I purchased in 2013 and they give me a amount back so I could get new tv without paying a big price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready and willing to help no matter how small the issue!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I hoped for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony TV on sale, purchased the 5 year warranty. TV went dead 15 months. Hoped for equivalent or same TV with a 3+ year unexpired warranty. Got my purchase price back, no extended warranty on unexpired warranty. So, to replace the TV, cost was $100 more, plus a new $60 warranty. On a $350 purchase, probably not a good idea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad what can I say, no hassles when returning or exchanging. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty is peace of mind You need this on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never make a purchase without the Greek squad. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for a great price highly recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support, great to have burning coverage on a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support, great to have burning coverage on a TV a plan to keep for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy because when your manufacturer warranty is gone you have a second option if they can't fix it you get another one.

    I would recommend this to a friend