Customer Ratings & Reviews

Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

Great covetage. It makes you feel safe and you are protecting.

Excellent product good quality and professional service

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

The extra protection is work it, the unexpected can always happen..

They are always available to help, with any questions you have.

I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

Service as described. Allow for returns and fixes to damage

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

Excellent Service. Told me everything I needed to know

knowledgable. covers burn-in for oleds. what else do you need

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

Without you companies make stuff now it’s always good to get a warranty

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.