Customer Ratings & Reviews

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

They've done great to help when I have had questions.

Awesome tv from Samsung remote works my fire stick what a feature.

I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

They set up my first tv pretty quickly. Smooth process.

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

Best service! Happy I purchased my extend warranty with Best Buy.

Have not requested support, previous gook squad requests for other devices were good

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Highly recommend getting this with every purchase!

Nice to have protection. And will come out and reset tv up.Great protection.