Customer Ratings & Reviews

Great experience with the store. Definitely returning go to this store more often

Havent used them yet but I have in the past great service

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

The agents who actually came in to help were good at what they did and were reasonable and good to talk to and help me with my problems. The only problem i have with them is getting in touch with them was way too time consuming. I had to call 2 different hotlines which took over 3 hours to get in touch with an actual human being then eventually was told to call another hotline I gave up and scheduled an appointment online which after another 3 hours of waiting finally got me in touch with someone who could help me. Again the service is great, but it might take you an entire day just to get the help.

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

I was able to get my tv delivered the next day. It was soo fast. They delivered it for free. Someone from the Geek Squad contacted me right away in the morning. I was there first delivery. It only took them 15-20 minutes to get to my house. When they got here. They asked me where I would like it. They placed the tv where I wanted it. Then they were gone it was quick and painless. I would for sure recommend the Geek Squad.

Absolutely a must-have. The Geek Squad service has always done right by us; be it taking our soundbar to their facility to be repaired or replacing our TV when things started not working. Please do yourself a favor and ensure your long-term purchases have backup beyond that warranty you'll never be able to navigate like Geek Squad!

It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

It’s always to add their warranty cause they always take care of the item without question!

It was very good experience in the store employees cooperate and the way they display the items it is so good

I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

Excellent service and an affordable solution 10/10 would recommend.

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

If your buying electronics you better purchase Geek squad warranty.

Equipment or Appliance extended is my warm blanket of security. Anything goes wrong...Best Buy will make it right. Geek Squad always helpful...being an older person it's nice that while I don't know much the individual(s) behind the GEEK desk have always been patient. Warm blanket & Kindness...doesn't get much better than that! :)

I have purchased the protection with tv it gives a piece of mind

Highly recommend for everyone cant go wrong without it

The geek squad offers great service for repairs if needed!

Geek squad knows everything, really kind people and always willing to help