Customer Ratings & Reviews

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

Hope not to use it, but its good to know it is there.

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

Worth every penny to protect your purchase when getting a new OLED TV.

Essential purchase for high end electronics. A MUST buy.

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

very helpful overall. they knew there business and explained to me what i needed.

I loved it, it’s one of the best stores I have had smooth purchases

Love that this came with my purchase! Makes me feel secure with the product

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

Its a great service and i would do it again but my needs have changed.

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.

Best warranty for electronics! Feel much safer with the Geeksquad.

Always a needed purchase. Just in case. I love the Geek Squad!

Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

It's always a good idea to have your electronics insured