Customer Ratings & Reviews

Have not used yet but wouldn’t buy the tv without purchasing

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

Purchasing a new Smart TV introduced me to the world of the Geek Squad! My first Geek rep set up my TV and explained all the info. It was as if the TV manual came to life. He was a professional and made sure we understood all of the details of the TV. He was a credit to Best Buy's reputation!

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

They are very helpful. Always know exactly what to do and get the problem solved.

I would recommend getting the 5 warranty with any of the newer products over $200.00. The last 5 TVs purchased, had failures between the two and three-year mark. Since I purchased a 42 inch TV the GeekSquad came out to the house but wasn't able to repair it, so I exchanged it for a better one.

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

Great type of...peace of mind. Hope i dont regret my decision.

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Very good and nice. Help me a lot really recommend.

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

The service they provide is top notch helped me with all my problems i had.

After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

I thought when I had it delivered they would set it up, but they can’t. I did it, wasn’t too bad. This TV was delivered because I had purchased a Insignia 55”, and thank goodness the 5 year extend warranty. It broke. Went black after one year. I haven’t had this TV a month, so far so good. Ask me in a year or two.

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.