Customer Ratings & Reviews

Excellent and secure mounting for 4K TV and Monitor!

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

The agents did a fine job of installing the TV and the wall mount.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

Purchase it with new television, extra warranty for

I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

I just purchased this warranty and so far I haven't had to use it (thank goodness)! In the past, I have had this warranty and this warranty does far exceeds my expectations and Best Buy stand by their warranty 100%.

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

They are very helpful. Always know exactly what to do and get the problem solved.