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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 30,279 reviews
  • Rated 5 out of 5 stars

    Five year coverage at an affordable price? Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio helped me out, recommend my man for anyone looking for an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from qualified techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service customer, focus and friendly and they knew what they were doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey tv protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection was a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to know that my purchase is backed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is awesome. For the large Home Theaters they come out to your home to fix or verify unfixable and they have always been very quick and competent in assisting me with the next step needed. Geek Squad Protection is the best buy I've ever made with you!! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maditory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not leva ebeat biy with out ... i am serious .. you wil regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with exchanging a TV. I was very happy with their knowledge

    I would recommend this to a friend