Customer Ratings & Reviews

Best chioce if you have kids in your home..they cover all major issues and breakage

Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

Very professional service great job, no problems at all.

Protection is good for tv and customer service is awesome

excellent service ! would recommend them..anytime..

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

The price was a deciding factor for me. Good product for price.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Great protection plan for the price! I would recommend!

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

price worth it for peace of mind. haven't been disappointed yet.

Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.