Customer Ratings & Reviews

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Didn’t know that was available. I will remember this for the next time.

Great to know that for 5yrs I have nothing to worry about.

I had not use any of this protection but it’s good to has any protection to any of my staff

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Always great customer service! We really enjoy the services

A must to keep your electronics taken care of. Highly recommend.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

I've never had issue with any protection on anything I purchased with Best buy.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Outstanding service, a life saver at times, and a great value!

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

love it, takes 2 people to put it up... but its definitely a strong unit.

Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

They have great communication skills and helped me out alot

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.