Customer Ratings & Reviews

Just the best, in and out in 15 minutes with repairs made.

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

Not sure it was worth the cost but it’s a nice piece of mind.

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

I bought the additional warranty "just in case" my son broke this tv. He broke my last computer by swinging a toy into it, so I now have that extra peace of mind should he do something like that again with his new tv.

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

Protection plan is worth it and it covers everything. I just learned any TV over 42' they come to your house. Highly recommend.

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

Love it......... the best ........................

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

A must have for protection. With the way electronics are these days, you have to protect yourself.

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

Must have for any item is is very essential you just never know.