Customer Ratings & Reviews

Great plan if your hardware breaks down. Good insurance plan.

I did not use the Geek Squad for my new TV. We did not mount it on the wall. It is on my dresser. Sorry I did not have a review for you.

I am so happy I have the plan. Service was great on the phone and at home

Excellent Service and Fast. Best Buy it’s the best

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Received email for setup almost immediately after purchase. For a tv I believe it is necessary just in case the tv doesn't work well

great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

Okay price for the tv purchase. However, it could a little cheaper.

Always buy Geek warranty. Save money with this. You never know

The agents were help full when asking about a product having issues

Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

Great to have luckily haven't had to use it yet but better safe than sorry

Its like American Express Never leave the store without it.

Its like American Express never leave the store without it.

Fair price for extra warranty coverage. Would recommend!

the price for the protection is exceptional, You never know when you might need help.

Purchased for my 65" TV and New Clothes Dryer for Peace of Mind. I consider the Geek Squad Protection a necessity.

We'll see if I ever have to use it....................

Incase my TV drops and breaks from mother nature or screaming at my cat. I'll pay for the extra because who knows what the future will hold

Bought this for the TV I purchased for my college girls. Gives me peace of mind knowing that they can get help with any problem without my having to drive 100 miles to assist them. 5 years of peace...yea!