Customer Ratings & Reviews

I always buy protection when being open box items and computer accessories.

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

[Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

Great picture and great value! Would highly recommend it!

I’ve yet to use the service but worth the value! Always get extra protection.

Love this product. It works great in its location. It he ease of use is wonderful.

No issues with their service. So far I have had no issues.

Seems to be a great service but forewarning, you must pay separate for each item you want covered.

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

The Geek squad service is great. Definitely a must have when purchasing electronics.

Especially in the world of electronics, this protection is the best insurance...

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

Excellent service and coverage. Always available to facilitate the claims process.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

I have had to use this and I hope I won't need to, but it was a great price.