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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30240 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 30,240 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly valuable protection for low, nominal cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew took it out and assembled it with no trouble at all. I bought the warrany for my peace of mind. It was my first time purchasing a tv with these capabilities and wanted to be sure I got good performance from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peice of mind that Geak Squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their products so I always buy the protection plan. Many people feel that the plans are a waste of money but they are wonderful if you have a problem with a product. I have bought many plans and never used them but on the other hand I have had plans on larger purchases that ended up being a tremendous product to invest in for the future of my purchase. I always spend the few extra dollars for my protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good choice to keep you items well instaled and protected without moving from your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not the easiest on equipment and there really needs the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty when I buy TVs or high price electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Your While

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection! You wont regret it, and it can sace you money in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must For Open Box Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best investment.I buy from Best Buy as opposed to others because of their great service plans and customer service of that plan maintenance. I will try to buy open box on most items, with the warranty it usually pays for the difference while protecting my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used the service once so far but it was simple and the Geek Squad were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Timothy. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.