Customer Ratings & Reviews

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

You cant beat the picture quality and the user friendliness for the price

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

Love love love this tv!!! For the price, and quality, its really a steal!

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

Yes tv for my bedroom and best caption. Able to watch

Denise was very professional and knoedgeable about the claims process and made it very easy.

This is a very valuable warranty for five years after original warranty

Never had to use it so can't say if it's good or not can't give and opinion

The value was great and worth the extra warranty on the TV.

Very low price for the years of service protection ever

Well worth the cost to have the security. Great to know you have the extra support

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

Great confidence in knowing that this will be protected for 5 years.

The agents helped with my return of my tv due to a crack in the screen.

Love this purchase so much. They are easy to work with and they help so much.