Customer Ratings & Reviews

We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

This is always great to have a extra piece of mind.

This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

Great manager in Geek Squad Manager support. She went beyond to help us out

Excelent service. Employees trained for the deferents TVs.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

Havent had to use it yet but have had a good experience with geek squad in the past.

Very knowledgeable agents that are ready to help out and install equipment.

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

Necessary coverage. Worth purchasing to protect our tvs

I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

not used them yet can't really comment yet if there any good

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)