Customer Ratings & Reviews

I’m glad i added this on bc they help me with all my problems if needed

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

Yes tv for my bedroom and best caption. Able to watch

Have geek squad with every purchase because of their reliability and excellent service

He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

Always reliable and have the answers I need if there's an issue with my tech

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.

This is also a 10 star perfect reveiw. Thank you….

Great tv love the quality and the features that the tv provides

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Very smooth delivery. Very friendly installation. 10/10

I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.