Customer Ratings & Reviews

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Happy with the service and quality. I’ve used this product before and it works

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I have used them in the past when my computer was hacked into. Hackers really messed up my computer. I appreciated the service Geek Squad did for me. They cleaned it well. Problem was solved...and I got my money back from my Visa Card....The hackers were really stupid--committed fraud BIG TIME!

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Geek squad service are too good from best buy I recommend to everyone.

Really good product, bought for my brothers room and he loves it!

The agents are good people who are professional and good at their job.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.