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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30326 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 30,326 reviews
  • Rated 5 out of 5 stars

    5 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They go to you! No need to bring in your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the fastest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great easy to yse but nothing wrobg with my product so i didnt have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car phone remote setup an.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to watch the streaming channels and hook up too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very friendly and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful installing my TV! Very quick service and mindful of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service quality, very kind, fast solution, they check and give a solution in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness with HIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again added protection is always worth it in my opinion. For the price it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind of elderly, fixed income parents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

    I would recommend this to a friend