Customer Ratings & Reviews

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

Always get it. You never know when you might need it.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

Awesome service by the geek squad. Great to have because you never know when you will need it.

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

Geek squad is the best service provider with quick response on complaints

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.