Customer Ratings & Reviews

Very good service. Explained to us the features of the item we got. Good job !

Haven't had the need to use this yet, but bought for extra insurance.

It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

Good to have this, when needing answers to questions. Generally speaking, Geek squad people are very helpful. I have run into a few that were unable to answer questions, that I later found out were pretty common sense. Every one has different skill levels.

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

Outstanding service contract. The price was right and the coverage is great. It gives me peace of mind to know that my electronics are covered by a great contract. One might take a chance and go without the contract, but, i'd rather be safe than sorry.

I always by an extended warranty. Very easy and inexpensive process

I would not buy another electronic product with out a geek squad warranty Exceptional service

Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

I alway purchase Geek squad Protection. It is a very wise thing to do. You never know when you will need it. All you have to do is call Best Buy for them to come out to your house. It is very wise to purchase it. They do very good work.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

A must get for a tv worth alot of value, can't pass up Incase of the chance anything goes wrong with your tv within the first 2 years of owning it, so don't pass this up and a must protect purchase from best buy, thank you

They have repaired my computer several times and they work great!