Customer Ratings & Reviews

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

I love the protection plans they offer they are the best that’s why I always get one on anything they let me it’s worth the money and it’s so fast if you ever need to use it

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

Have used the coverage in the past and it is very useful. Have had 0 problems.

My television came out of control and they resolved it quickly

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

Haven't had to use it yet but the claimed support problems are great and like the convenience of dealing with them through bestbuy. I'll update the review of I ever end up using this warranty for tv repair over time. Reasonable price for 3 yrs of coverage.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

This is the best investment for a modern TV. They don't last and this has you covered

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

The Best buy representative was great he was a great help on helping me decide on my purchase

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend