Customer Ratings & Reviews

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Finally peace of mind warranty. 5 year warranty ..nice.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Best service. Answers questions in a way you can understand how

Always there if you need them. Very nice and helpful.

Great deal always recommend getting a warranty on any product

Not sure what to say about protecting except I am happy best buy offers it

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

great warranty great price definitely recommend its totally worth it in case something goes wrong

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

Decision to jump in such a great deal was the best choice, great deals everyday.

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

This is a must for any Oled Tv and will give you peace of mind for your investment!

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

Great service. The geek squad team are so knowledgeable and very customer friendly. Definitely recommend.

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.