Customer Ratings & Reviews

It’s good and interesting to watch. High quality tv

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

Completely worth the purchase for such an investment TV!

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

Well I had other products I had bought from Best buy anf they always keep there word on warranty

They are the best when needed for service or over the phone.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

No comments about the service because the guy delivered the tv and we took care of the rest.

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!