Customer Ratings & Reviews

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

Peace of mind incase of a problem. Reasonable pricing for the coverage.

the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

This is a great add on for coverage for any item just in case.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

I haven’t used it yet but in my opinion, it is a must-have.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

This is a great deal for this TV. 5 years of protection by Best Buy Geek Squad is great for my peace of mind. I highly recommend it.

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

So far excellent ! Need a new remote wondering how fast I will get it

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Unless you dont invest in added protection on your purchases

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

Have not used yet but will definitely enjoy if i ever need it