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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 30,335 reviews
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gig squat insurance is the most simple as thing you can do to guarantee no headaches no hassle when something goes wrong Best Buy and a Geek Squad their of their to handle anything... just buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always stands by the warranty. My local store is great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my protection with Best Buy. Makes life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Geek Squad is terrific in servicing my product needs. Very courteous and helpful. Available all the time 24/7. Knowledgeble on everything. Every product I purchase, I get Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the tv besides it does not hook up to an antenna

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Geek Squad member since making my first purchase at Best Buy. I have always been happy with the assistance I have received from the Geek Squad. I will continue my association with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to get a warranty on any big television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knew how to answer our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the protection if you were not real text savvy and I am old and my mother is old and we needed help and the geek squad is great it’s worth the money if you want help 24 hours a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend it!!! Has good benefits!!! Glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the incase. They take care of it and transportation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Gk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent service happy with everything i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team and offered amazing service. The hospitality of team is laudible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

    I would recommend this to a friend