Customer Ratings & Reviews

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

Love having this service. I use it for several item that I purchased. Great to have.

Service has always been good. I've been a BestBuy customer for a while. Never had problems returning things. Always good quality & quick service. Keep uo the good work.

Geek squad offered me a wonderful warranty program!!

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

This protection plan will protect all of your items for 5 years

You can count on Best Buy Geek Squad Warranty. Always there for you!

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

Have a use it just got the protection if I need it would recommend the plan

Hopefully I won’t have to use it but it’s safer to have than not having it.

En buenas condiciones perfecto. Sin ninguna rasguños

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Love it. Easily contacted and great customer services.

I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!