Customer Ratings & Reviews

I’m so glad I got this two year geek squad insurance it’s worth it

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

Affordable price for extra protection is a no brainer!

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

Protection plan is worth it and it covers everything. I just learned any TV over 42' they come to your house. Highly recommend.

Great price! Much better than a square trade warranty. Nothing beats the ease of geek squad! I feel fully protected with my LG OLED 55" purchase.

[Employee of bestbuy] Geek squad has always been friendly, punctual and efficient.

Thanks to the support contract we were able to replace our tv very quickly. GEEK Squad Tech was great.

Works out perfectly for electronic devices in case of any problems

Geek Squad never disappoints! Easy to use, great customer service.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

Knowledgeable technicians Professional and liked how they explained everything

Great laptop. Love the slimness of it and has a great picture quality.

Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

It’s always great to have protection on your items. Never know when you are going to need them.

A must have for dishwasher purchase. The last LG we purchased only lasted 2 yrs. and then we purchased a GE dishwasher and it only lasted 1 1/2 yrs.

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.