Customer Ratings & Reviews

This was purchased to protect my investment. I love having protection just in case something happens

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

I had an issue. The Geek squad came rithe out. Great guy.

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

And he's always a good thing to purchase the protection plan.

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Very professional team installed my TV and took away the old one. All my questions were answered,

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

This product is durable and worth the money. Great product

Good in-store service. Product was unopened and no box damage.

Very dependable. Gives you a peace of mind for the coming years knowing your covered

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.