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Customer reviews

Rating 4.7 out of 5 stars with 30498 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 30,498 reviews
  • Rated 5 out of 5 stars

    Protection plan, replaced tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy it without the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed after 2 years (hdmi ports not working anymore). Luckily I had the geek squad warranty on it and was able to exchange it for an upgraded model. Can’t go without putting the warranty on my electronics for sure. I wish they had it for apple items as well, but I get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about future problems even with furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service I totally satisfied Highly rec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I totally satisfied Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have very destructive cats in the house, so it's probably a good investment to have a coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but hope coverage is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the 5 yr warranty and I hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when you need it. Arrived on time and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional protection. Reasonable price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reminds me of the time I used to feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty makes me feel safer than my last extended warranty from my auto dealership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little wobbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has some wobbly frames that needed to be repaired. But other than that it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pay for the warranty. You will not regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless but I got xtended warranty at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our new LG TV. Hope to never use but other family have praised the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More convenient one solution to get help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for any TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

    I would recommend this to a friend