Customer Ratings & Reviews

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

Again, always great service, advice and kindness .

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

Haven't had to use Geek Squad yet which could be a good thing!

I have it use them but I hope they have a great customer service.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

Worked when I had a repair on my television. Glad to have this access.

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

TV was pricy but has a great picture and works just fine. I wanted to hook up RCA stereo jacks from my stereo and this TV would do it by use of the ear phone jack. Many of the new TV's won't let you connect RCA jacks but Sony does! Streaming TV shows and 1080 or better cable look fantastic! The only thing I was disappointed about was it went on sale the day after I was eligible for price match. Literally went on sale the next day that would have saved me $50.00.

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.