Customer Ratings & Reviews

At any angle view your television day or night nice

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

Great product !! Hope I never have to use it, but good to have.

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

No mounting was done. Customer will do it themself.

Great coverage for small money on a large item that can quickly become unreplacable .

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Help was great answered all my questions. Would use them again as needed

The agents are understanding an patient an does excellent work

so glad I purchased the warranty and Geek Squad is so easy to work with!

i have never used this service before and i hope i don't

Check out was smooth and service was informative and polite.

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.