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Customer reviews

Rating 4.7 out of 5 stars with 30529 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 30,529 reviews
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The picture it’s crisp and it was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support provided by Geek Squad was extremely smooth and I barely had to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific to add security if something breaks down and hoping it never needs to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasn’t working and couple days later boom they came and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad should rename Geniuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team helped me find the best tv, and made sure it was write for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    god tv for great price eazy set up able to go from dish to apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They dont build 'em like they used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty my 75 went out 4.5 years in they came out checked it and within 2 weeks i had a brand new one hanging on the wall thanks bestbuy and thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Paying For!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been very diligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a few issues with my five year old 4K LG, and Geek Squad personnel were very diligent about resolving them. The pleasant experience with Geek Squad personnel made the five year Protection Plan on my Sony XR65A95K an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large curved and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice size for a small desk. Curve adds some nice angles to the view.

    I would recommend this to a friend