Customer Ratings & Reviews

Super good protection for devices will 100% recommend buyers to get this protection.

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

This is by far the best thing I have ever bought from Bestbuy!!! I recommend this to everyone that purchases from Bestbuy. It is extremely easy to use and there is no problems when you use it. Recommend to everyone

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

I love my fire TV!! The best decision i have made.

Always best to have geek squad for every purchase you buy

I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!

Provides good service. Definitely helped me out when I was confused about my TV.

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Geek Squad fantastic Service company with quick complaint response.