Customer Ratings & Reviews

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

Geek Squad 5 year standard protection. lets me know that if something happens to my TV in the first 5 years. Including damage from lighting. I am covered. There Tech support and technicians are some of the best I ever come across. I would recommend a Geek Squad extended warranty to anyone who shops at Bets Buy.

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Worth the satisfaction of knowing that I have my stuff protected, especially because I purchased an open-box item.

Got this for my 1st expensive TV. Haven’t had to use it but have used this warranty before for different products. Best Buy does a wonderful job and are quick to respond

I love how I will be able to get help for the next 5 years. So Thanks!!!

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

Awesome service by the geek squad. Great to have because you never know when you will need it.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.