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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30325 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 30,325 reviews
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve learned just buy the extra warranty, the way things are made nowadays but yet are double the price warrants the protection. I’ve been victim too many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for five years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that helped me purchase my TV took her time didn't rush or push me answered all my questions and went above and beyond anything I could have asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up that my children set up, set up the channel the way was want them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got tv now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t be caught without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did right by me...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running the LG - 65" Class CX Series OLED 4K UHD Smart webOS TV for about a year and a half now and I'm still impressed. It just looks amazing. Not since I bought a plasma TV have I been this impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

    I would recommend this to a friend