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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 30,330 reviews
  • Rated 5 out of 5 stars

    Low cost insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff , helpful with all my needs and overall phenomenal service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents are Fantastic. They go above and beyond to assist with any questions or problems. They have always solved my problems. I can not say enough about their knowledge. They never give up. They work until the problem is solved. THANK YOU TO ALL THE GEEK SQUAD AGENTS!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Frenzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the thing to buy if you are buying electronic products from Best Buy. It gives you piece of mind. Less hassle and great customer satisfaction. I never had any problem whatsoever but would love to see quick phone connection when I dial customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sign up for the extra geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have me covered if i ever have a problem. Its nice to have someone to come out and make repairs if ever needed. I recommend get the extra geek squad protection you wont be dissapointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Geek Squad protection plan is really good to have. They always resolve any and all your issues or problems you may have. They always give good quality service. Geek Squad is the best protection plan for any and all electronics in general worth paying for and having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last TV was not repairable. Received total refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Looks good. Sounds good. Quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be protected. This provide what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good picture really pleased will definitely be back great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always & must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place love to be and must have the only one that does it

    I would recommend this to a friend