Customer Ratings & Reviews

It's good to have Geek Squad Service around just in case you may need them.

Agents brought new TV inside and set it up on my TV rotating stand

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

Great place to buy from and great tv good graphics really pleased will be back forsure

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

Have used Geek squad protection before and never has an issue.

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.