Customer Ratings & Reviews

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

I installed the tv my self the geek squad just delivered it

I highly recommend Geek Squad to anyone thinking about it, technology can be finnicky, Geek Squad make sure you're protected and they handle everything promptly and with expert service.

Amazing people. Great service. They fixed my 2 year old laptop in a day.

The additional insurance is always good to protect your purchase specially, if it’s a large one

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

Have not had to use this yet, but great to know its there.

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.